Support
Frequently asked questions
Quick answers about ordering, delivery, tracking, payments, and vendor onboarding on Haader.
What can I order with Haader?
You can order food, groceries, and other available essentials from the restaurants and stores currently live in your area.
Can I track my order?
Yes. Once your order is confirmed, you can follow its progress and delivery status in real time through Haader.
How long does delivery take?
Delivery time depends on store preparation, distance, traffic, and current demand. The app shows the latest estimate before and after checkout.
Which payment options are available?
Payment options can vary by market and merchant, but Haader will show the available methods for your order during checkout.
What should I do if there is an issue with my order?
Use the app support options or contact the Haader team through the contact page so the issue can be reviewed and resolved quickly.
How do I become a vendor on Haader?
You can apply through the vendor registration page. After you submit your details, the Haader team will review the request and contact you.
Still need help?
If you cannot find the answer here, contact our team and we will help you with your request.
Contact UsWant to partner with Haader?
Apply as a vendor and our onboarding team will reach out with the next steps.
Become a Vendor