# HAADER | حاضر

> Expanded LLM context for Haader's public website, including localized marketing pages, support content, app download paths, and policy summaries.

This file is intended to answer common questions about the public Haader website without requiring a full crawl.

## Site Overview

Haader is a bilingual public website for a food delivery and local commerce app.
Key public user journeys on the site are:
- learn what Haader offers from the English and Arabic homepages
- discover restaurants and stores from the brands listing pages
- read support answers in the FAQ
- contact the team through the contact page
- download the mobile app through `/app` or the store badges shown across the site
- review legal and policy documents

Supported locales:
- English homepage: https://haader.com/en
- Arabic homepage: https://haader.com/ar

## Main Pages

- Home: https://haader.com/en and https://haader.com/ar. The homepage positions Haader around food delivery, groceries, live order tracking, fast delivery, and a large catalog of restaurants and stores. It also promotes vendor onboarding and app downloads.
- Brands: https://haader.com/en/brands and https://haader.com/ar/brands. This is the main discovery surface for restaurants and stores. It supports category and tag filters, pagination, and links to dynamic brand detail pages.
- FAQ: https://haader.com/en/faq and https://haader.com/ar/faq. The FAQ covers what users can order, whether orders can be tracked, delivery timing, payment methods, support paths, and vendor onboarding.
- Contact: https://haader.com/en/contact-us and https://haader.com/ar/contact-us. The contact page contains a support form and references the support email `info@haader.com`.
- App redirect: https://haader.com/app. This page is intentionally not indexable and redirects Android users to Google Play, iOS users to the App Store, and Huawei users to AppGallery.

## FAQ Highlights

- What can users order: food, groceries, and other available essentials from restaurants and stores active in the user's area.
- Tracking: users can follow order progress and delivery status in real time after confirmation.
- Delivery time: depends on preparation time, distance, traffic, and demand; the app shows the latest estimate before and after checkout.
- Payments: available methods vary by market and merchant and are shown during checkout.
- Support: users should use in-app support options or the public contact page when there is an issue with an order.
- Vendor onboarding: the public FAQ and homepage link to https://vendor-registration.haader.com/ for merchant applications.

## Legal and Policy Notes

- Privacy Policy: https://haader.com/privacy-policy. The page says Haader collects location data, personal identity information such as name, email, and phone number, and some technical device and connection information. It says the data is used to improve service and communication, protected through secure procedures, and not sold, traded, or rented. The public support contact listed there is `info@haader.com`.
- Refund Policy: https://haader.com/refund-policy. The policy states that approved refunds are processed within 14 working days. Cancellation before preparation starts receives a full refund. If some items were not prepared, those items can be canceled and refunded. If an order is fully prepared or refused after preparation, no refund is issued.
- Terms and Conditions: https://haader.com/terms-and-conditions. The terms page is published as a sequence of images in English and Arabic, so the canonical page should be treated as the exact legal source.

## External Destinations

- Vendor registration: https://vendor-registration.haader.com/
- Google Play listing: https://play.google.com/store/apps/details?id=com.haader&hl=ar
- Apple App Store listing: https://apps.apple.com/om/app/haader-%D8%AD%D8%A7%D8%B6%D8%B1-food-delivery/id1517707245?l=ar
- Huawei AppGallery listing: https://appgallery.huawei.com/#/app/C108364881

## Discovery Notes

- Dynamic brand detail pages live under `/{locale}/brands/{slug}` and are discoverable from the brands pages and https://haader.com/sitemap.xml.
- The short index for this site is available at https://haader.com/llms.txt.